Developing Social Trust
Trust provides the cohesion for authentic behaviors in organizations. When trust is declining or absent in relationships or in organizations, roadblocks to progress are both inevitable and frequent. The rise of global terrorism is likely to affect the next generation of employees in terms of trust and safety. As building blocks of society, organizations have a responsibility to build trust; the erosion of trust can not be entirely blamed on the new world economy.
To contribute to the development of social trust, organizational leaders consider actions that build trust at individual and team levels. The consideration creates a compelling rationale for trustworthy behavior in organizational life. Additionally, leaders who initiate trusting behaviors effectively contribute to trust-building. Now, it might be that we will never trust everyone about everything in organizational life but we need to consider approaches and processes that foster more, rather than less, trust. Practices that support the development of productive and meaningful relationships require leadership support.
Trust development requires leaders who tell the truth - and who are willing to challenge the status quo. In telling the truth, leaders are open to the possibilities of differing views. Too often, we're quick to consider differences but often slow to focus on common ground. Trust can not be left to chance; leadership skills are required. Skills require development and practice.
If we want to open trust, we need to be comfortable - with ourselves and with others. In today's time-crunched world, skill portability is essential to hit the ground running. Leaders, and leadership developers, have a unique stake creating the future and to sustaining long-term trust in life's organizations.